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For full terms and Conditions on the use of our web site click on Info then Terms.

Last Updated July 2017

This document is updated regularly.  Visit this page frequently to keep up to date with any new terms and conditions.

Domains.

  1. Domain fees are not refundable.

Website Design and Build.

  1. The company provides a 14 day ‘cooling off’ period after your order. During this time the ‘Website Design and Functionality Document’ (WDFD) will be drawn up and agreed.
  2. If the client cancels the order within 14 days any deposits for build fees and hosting will be refunded in full within 12 working days except where the company has produced a temporary website to ensure some measure continuity and availability of an existing website. In such circumstance a fee of £150.00 will be deducted from the refundable amount.
  3. Refunds on deposits will not be given after the ‘cooling off’ period. If you cancel your order after 14 days your forfeit your deposit.
  4. If the company is unable to complete the website build to comply with the WDFD within 12 weeks of the date at which it has notified the client that website construction will begin, it will refund any balance payments received from client which pertain to the website build.
  5. No refunds whatsoever will be considered if:-
    1. You have given the final approval of your web design.
    2. We have notified you that, in our opinion, we have completed the build to comply with the WDFD and you have not contested this in writing with specific instances of non-compliance.
    3. If the company has commenced work on a website conversion project.
    4. If the party for whom the website is being designed for rental closes, changes its name, or changes its activity.
    5. If the project was cancelled for reason(s) unrelated to the project undertaken with Web Buster UK Ltd.
    6. If you do not communicate with Web Buster UK Ltd for more than 3 weeks following the signing of the design contract or online agreement payment system.

Website Hosting.

  1. Hosting fees are not refundable once the hosting period has begun.
  2. Hosting fees paid in advance of the hosting period may be refunded in full provided the client has given a minimum of 60 days notice of cancellation prior to the commencement of the hosting period, and they are not contractually committed to a certain length of hosting term.
  3. Where the client has selected ‘Auto-Renew’ in their website control panel no refund can be considered.